Privacy Policy
Effective Date: 01-01-2025
This Privacy Policy describes how Sow-It ("we," "us," or "our") collects, uses, and shares personal information of users who visit our website www.sow-it.com (the "Site") and purchase our products. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We collect the following types of personal information:
Contact Information: This includes your email address, name, and shipping address. We collect this information when you place an order or sign up for communications.
Payment Information: When you make a purchase, you will be directed to our third-party payment processors, Stripe or PayPal. We do not directly collect or store your credit card or payment details. Please refer to Stripe and PayPal's privacy policies for information on how they handle your payment data.
Website Usage Data: We collect information about how you interact with our website using Squarespace's built-in analytics and Google Analytics. This includes data such as your browsing history, the pages you visited, the time you spent on the site, and other similar browsing information.
Information Through Cookies and Similar Technologies: We use cookies and similar technologies for essential site functionality and to analyze website traffic to better our website experience.
2. How We Collect Information
We collect your information through the following methods:
Website Forms: When you fill out a form on our site, such as during order checkout or newsletter sign-up.
Cookies and Tracking Technologies: We use cookies and other tracking technologies provided by Squarespace and Google Analytics.
Third-Party Payment Processors: When you make a purchase, we rely on Stripe and PayPal to securely process your payment information.
3. How We Use Your Information
We use your information for the following purposes:
Order Processing: To process and fulfill your orders, including shipping and communicating order status.
Customer Communication: To communicate with you about your order, provide customer support, and respond to inquiries.
Marketing: With your consent, we may use your email address to send you promotional emails and newsletters. You can opt out of these communications at any time by using the "unsubscribe" link included in the email or by contacting us.
Website Improvement: To analyze website usage data to improve the functionality, user experience, and overall performance of our website.
Legal Compliance: If required by law, we may disclose your data to law enforcement authorities or government agencies, or when obligated by law to do so.
4. Information Sharing
We may share your personal information with the following third parties:
Payment Processors: We share payment information with Stripe and PayPal to process your transactions.
Shipping Providers: We share your name and shipping address with our shipping providers to fulfill your orders.
Analytics Services: We share usage data with Google Analytics for website performance analysis.
5. Data Protection
We are committed to protecting your personal information and implement the following security measures:
Squarespace Security: We use Squarespace's standard security features to protect your data.
Secure Payment Processing: We use Stripe and PayPal, which implement their own security measures to protect your payment details.
Data Handling: We take appropriate measures to ensure personal data is handled with care and used as per this policy.
6. Cookies
Our website uses cookies for the following purposes:
Essential Cookies: These are necessary for the website to function properly, such as allowing you to add products to your cart and checkout.
Analytics Cookies: These cookies help us understand how visitors use our site and improve its performance.
You can control your cookie preferences through your browser settings.
7. Data Retention
We retain your personal data for as long as it is necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. This might be to fulfill orders, to have an account at our website, or to send you relevant promotional materials when you have opted in to receive those communications, etc.
8. GDPR and CCPA Compliance
We adhere to the principles of GDPR (General Data Protection Regulation) for our EU customers and CCPA (California Consumer Privacy Act) for our California-based customers. You have the right to access, correct, delete, and restrict processing of your data. If you wish to do so, please contact us.
9. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Effective Date." It is your responsibility to check this page for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@sow-it.com
